Terminate your call: The * 9 Command

Did you know that as the moderator you can terminate a call with the touch of a button? Simply press * 9. This will ensure that you are not charged extra if your participants do not hang up their phones. Avoid paying for the “stragglers” who stay on the line to chat, and for the phones that are not hung-up properly.

AccuConference Demo Accounts

If you are looking for a phone conferencing service, or know somebody who is, then today’s blog is for you. This is a brief reminder to our readers that AccuConference offers a free no-obligation demo account to new users.

Our toll-free demo service provides access to five different phone lines. Users have complete access to all features including call recording, power point, and live Q & A.  

And, if you refer a friend who creates a permanent account, you will receive a $20 Chili’s gift card. Call today to create a demo account. 1.800.977.4607

"Turn off" the barking dog (and other distractions): The * 6 Command

 

Dogs can be very entertaining, but they can also be a nuisance especially when they are barking during a conference call! Believe it or not, it happens. Many professionals work from home where noisy distractions abound. So if you have not trained your dog to "mute" on command, then consider pressing *6 to mute the phone when you’re not talking. And if you need to put participants on hold, and you don’t want the "hold music" to interrupt the call, press *6.

We encourage all of our clients to use the *6 feature on a regular basis, whether at home or at the office. This will enhance the conferencing experience for everyone.

Keep your conference names organized!

Are you having troubles making sense of your monthly statement?

Instead of naming your conferences 1,2,3,4,5…. try using the following:

1.) Department – (i.e. Marketing, Accounting, Public Relations.)
2.) Individuals – (i.e. John Smith, Lisa Brown)
3.) Region / Location – (City, State, or Country)

There are two types of conferences to keep your organized: Active and One-Time Use.

Active conferences, which are used on a regular or semi-regular basis, can be named like this:
 
1.) Marketing – Weekly Review
2.) Accounting – Quarterly Update

One-Time Use Conference, often used for special speakers or events, can be named like this:

1.) David Byrd – How to maintain a salt-water aquarium
2.) Rob Anderson – The secrets of a car enthusiast.

You can use similar steps when creating customized participant codes.

Follow these suggestions and you will be able to track attendance, usage and expenditures easily. 

“F” Words


After reading a post today by Seth Godin it reminded us of an old email forward.  See if you can spot the spelling mistake in Seth Godin's Post.  Next, try to read the paragraph below and count every letter “F”. We think you’ll be surprised.

 
FINISHED FILES ARE THE RE
SULT OF YEARS OF SCIENTI
FIC STUDY COMBINED WITH
THE EXPERIENCE OF YEARS...


How many did you count?  The answer should be SIX. Don’t believe us, then check again. We are told that this happens because our brain does not process the word “OF”. 

The original author of this puzzle is unknown to us… but we know they were probably really smart.

 

Be a Rock Star


Would a rock star begin a concert without testing his instruments and microphone? In the same way, take the time to do a sound and system check before you start your conference call. This includes testing your phone / headset and your computer if you are using our web-based features. It is best to have someone else assist you who can call into your test conference to make sure everything sounds right.

Conference Call Suggestions

These conference call suggestions might not apply to you, but they certainly affect you. Like a fly on a movie projector, even the littlest thing can cause an entire group to get distracted (or frustrated!) Conference Call Etiquette: 10 Tips

  • Keep multi-tasking to a minimum.
  • If you talk fast, try slowing down.
  • Speak clearly and exude energy. Your voice is the only thing you have to keep everyone’s attention.
  • Speak directly into the phone. If using a microphone remember that being too close will sound distorted and being too far away will sound quiet.
  • Call from a quiet location. Even printers and phones in the background can be distracting.
  • Use the mute button when you’re not talking or need to sneeze.
  • Avoid bad phones, bad headsets and speakerphones. (Speakerphones pick-up all sorts of background noise!)
  • Announce when you leave and return from the phone.
  • Avoid too much paper shuffling or typing.
  • And avoid gum, chips or any other food while on a conference call.

Suggestions for the Inevitable VoIP

As a teleconferencing company, we have many clients who use VoIP. Naturally we'd prefer that clients use a land-line, but we know it's inevitable. That being said, here are a few suggestions.

(This is not an endorsement… it's damage control.)

  1. Bandwidth – The key is high bandwidth. Avoid scheduling your meetings in the afternoon because that is when call volume is the highest. Overloaded networks reduce call quality and cause problems like echoing. Echoing effects teleconferencing because computers rely on dial tones to recognize your pass codes.
  2. Monitor Bandwidth – Just because you paid for the "super-duper-high-speed service" doesn't mean its performing how it should. Check your bandwidth regularly to make sure you're getting the service you paid for. Try these sites: http://myvoipspeed.visualware.com/or http://www.speedtest.net/ .
  3. Reliable Service: Your local power company and internet service provider (ISP) should be reliable. If your power goes out or your ISP shuts down then your phone will also.
  4. Expect More- VoIP is capable of offering land-line quality, so don't settle. Some business-grade VoIP services can use a variety of connection methods and do not rely on an ISP. For example, look for a VoIP provider that offers dedicated point-to-point T1 connections.
  5. Avoid Speaker Phone– The combination of VoIP and speaker phone is almost certain to compromise quality. Consider using a headset if you want to have your hands free.

And when you find that "perfect" VoIP provider, call and let-t-tt-t-t us know.  To read more about VoIP click here for a great article.

F-35 Lightning First Production Flight

We had the opportunity to take some pictures from the top of our building of the first production flight of the F-35 Lightning. Here is the link to the photos.

http://www.accuconference.com/f35.html

 

AccuConference |

Video Conferencing Connects People From Around The World

Those familiar with Video Conferencing might describe it as a virtual field trip around the world.  Video Conferencing has the ability to connect consumers, employees and employers and students from around the word. Corporate representatives can use Videoconferencing to meet with world class experts or business executives in multiple fields, locations and within many different industries to expand their knowledge base, network and improve their strategy and procedures.

Students can use Videoconferencing to meet with experts and instructors in various fields to enhance their understanding of a particular subject or area of interest. Consumers can use Videoconferencing to explore exotic locations, vacation spots or perhaps investigate a new area to live in.

Benefits Video Conferencing

More and more individuals and organizations alike are starting to realize the benefits Video Conferencing has to offer. Videoconferencing can increase a non profit organizations ability to extend knowledge of their programs and engage in outreach efforts. Healthcare providers can use Videoconferencing to communicate with experts in their field from around the world, to solve a new case or come up with new treatment ideas or research areas.

Perhaps the biggest advantage Video Conferencing has to offer the world today is its ability to connect people from around the world so face to face communication results. This will dramatically increase man’s networking ability and our ability to explore, conquer, understand, learn and succeed for years to come. Video Conferencing truly is the wave of the future, a method for engaging in virtual field trips to any location in the world.

Uses of Video Conferencing

Video Conferencing can be used in a host of different environments, which is one of the reasons the technology is so popular. General uses for Videoconferencing include business meetings, educational training or instruction and collaboration among health officials or other representatives. Thus far Videoconferencing has been used in the following fields:

  • Telemedicine
  • Telecommunication
  • Education
  • Surveillance
  • Security
  • Emergency Response

Advantages and Benefits of Video Conferencing

Perhaps the biggest advantage or benefit Video Conferencing has to offer is the ability to meet with people in remote locations without incurring travel expenses or other expenses associated with face to face communication. Business meetings, educational meetings, healthcare conferences and more can all be easily conducted thanks to Video Conferencing technology. Individuals living in remote areas can also use Video Conferencing to keep in touch if you will, with the world at large.

More people are easily accessed and contacted using Video Conferencing. Because of this technology information and knowledge are often disseminated at more rapid rates, and collaboration between people occurs more willingly and freely. Students can take advantage of Videoconferencing to take classes at distant locations that would normally be unavailable. They can also take classes that will accommodate busy schedules.

Video Conferencing can stimulate better brainstorming, knowledge sharing and information gathering. Businesses can use Videoconferencing to provide presentations to key members of an organization or to solicit new clients in a professional manner, regardless of their location. The possibilities for communication are virtually endless thanks to Video Conferencing technologies.

The Basics Of Videoconferencing

What Videoconferencing Is And Is Not

Videoconferencing is nothing more than a form of technology that allows video and audio images to be transmitted from one physical location to another using cameras, video displays, and computers. Of course there are other components involved in the process of transmitting data from one part to another.

Videoconferencing is beneficial for communication with individuals located in distant or remote locations and for situations where you might want to communicate with someone that is not ordinarily accessible due to physical or other restraints.

While Videoconferencing is often used by corporations and organizations to enhance business communications, more recently it has also been used to facilitate distance education. Videoconferencing allows real time instruction from distant locations, accommodating the needs of non traditional students that might not otherwise be able to attend traditional classes.

Abstract Uses for Videoconferencing

Videoconferencing has allowed communication in areas that have formerly been restricted, like surgical operating rooms and even on the space shutt le. Videoconferencing can be used for multiple abstract purposes, such as observing wildlife in a natural environment or to enhance surveillance and security in remote locations. Videoconferencing when combined with micro instruments can even be used to explore the organs and other features within the human body (though it is unlikely you would use Videoconferencing to communicate with the body, only to take video of the body’s organs).

Anyone interested in taking advantage of Videoconferencing should know that multiple technologies are available that provide Videoconferencing capability. Thus it is important a user decide what types of network connections, services, software video and audio equipment and other tools and systems they will need to enhance their remote communication experiences.

The Tools and Supplies Needed for Videoconferencing

In order to take advantage of Videoconferencing you need the right ingredients or tools. There are some basic components that anyone, whether an organization, educational facility or individual needs before they can communicate with others using Videoconferencing technology.

Of course the most basic piece of equipment necessary is a camera. A camera will allow a user to capture video information at their site and transmit it to someone at another site. Parties using Videoconferencing will also need a video display to display the video at their site, a microphone to hear the video and speakers to play the audio material.

Videoconferencing Equipment

Most Videoconferencing terminals also require what is called a codec or Compressor/Decompressor interface. This piece of equipment helps compress information being passed from audio to video to make transmission of materials feasible over the Net. Without this piece of equipment most files would be too large to send from one computer to another. The process of compression data using a codec machine is often referred to as decoding and encoding information.

Finally, a computer and reliable internet connection are also necessary to facilitate Videoconferencing. A high speed connection is recommended to make the Videoconferencing experience not only endurable but also enjoyable. The actual computer you have is not as important as the size of your display. Remember that when using Videoconferencing equipment, the larger your display the better your picture and the more easily a time you will have ‘conferencing’ with other people on the Web.