AccuConferenceAccuConference

Mar
15
2008
Conference Call Limits Maranda Gibson

Should you limit the number of participants in your conference call? That depends on the purpose of the conference call. Perhaps you have never considered putting a limit on the number of participants in a teleconference because it seems like you would want as many participants as possible but then again you may want to consider a participant limit to be more effective.

Announcements

If the sole purpose of the teleconference is to announce something and give listeners information that you really want them to know (and tell others), then you should allow any and everyone to participate.  When you set up a teleconference as a way of publicizing new products and services, you may or may not want to limit the number of participants. On one hand, the more people you expose to your company and products, the better. On the other hand, you have to know that listeners will not feel special or singled-out.  

Dialogue

Conference calls that are set up as a dialogue might benefit from a limited number of participants. Publicizing this limit will may make the truly interested sign up quickly. If you want time for the speakers and participants to take an in-depth look at a topic, then a limit will give them the opportunity to do just that. A moderator will still be needed, but that person probably won't have to do as much as they would if you had a large number of people involved.

Mar
13
2008
Making Money from Archived Teleconferences Maranda Gibson

We found an interesting educational site today. It mainly caters to governments and technology, but it is a clearinghouse for top-notch audio archives of niche-related teleconferences from 2007 and 2008. You can visit the Lorman Education Services site for the depth of selection and pricing.

What I found highly interesting was that the archived teleconferences were available for purchase some with price tags as high as several hundred dollars and available to buy as MP3 download or burned to a CD and mailed to you.

When you have a teleconference, don’t consider it a one time event. Take some time to archive it back on your website like Lorman has done, offer it free to prospects, or even offer it for sale on your website. You may find a brisk business in your “after-event” media that may surprise you.

Even if you don’t want to sell access to your previous teleconferences, an online archive that can be downloaded to portable media players or to computers will allow others to preview the quality of your teleconference events potentially raising attendance at your next teleconference event. Think about it the opportunities for your teleconference marketing are endless!

Mar
07
2008
Conference Calling While Wearing a Jumpsuit Maranda Gibson

When you think of the type of people who utilize conference calling, businessmen in conservative suits with their ties properly positioned comes to mind. However, if Butler County sheriff Joe Gaddie gets his way, men and women wearing prison jumpsuits in the state of Kentucky will be participating in the world of conference calling.

Sheriff Gaddie wants to take advantage of the conference calling equipment which was installed three years ago in the courts in all 120 counties in Kentucky. It's an excellent way to prevent taxpayers from spending a lot of money transporting the prisoners back and forth to court and other destinations.

Here is why the local community may want to be concerned - the system has not been activated. This is a prime example of government agencies not understanding the huge cost saving benefits that conference calling can afford. Government officials in Kentucky and other states that are not taking advantage of the huge cost savings from using conference calling for court cases might change their minds by actually totaling up the cost for transportation and then deducting the cost to turn on their conference calling systems. Just the decrease in gas expenses and the overhead of the personnel costs of security staff needed to transport a prisoner to the court house may make county managers reconsider their uses of conference calling and actually look for ways to expand its use within the prison system.

Mar
06
2008
Teleconferences - You Can't Have Just One Maranda Gibson

Once you've tried holding a few audio conferences, you should consider doing more.

Your organization could sponsor an entire series of audio teleconferences. This is just one more way to improve your industry profile, communicate with clients and customers and spread the word about what you do.

Conference calls are great idea generators. So if you have one you are certain to get ideas for the next one and the one after that from the discussion. You will hear about or come up with new projects, initiatives, and resources after you've had the opportunity to get into dialogue with others in your industry. 

You can plan your series to go with a yearly calendar, academic calendar, or to follow some other pattern. You could schedule conferences on a quarterly basis or on some other plan that fits your industry. 

As the plan gains momentum, you'll find that more people want to get on board. At the start you will likely have to do a lot of publicity. It will be up to you to get those phone lines jumping and to find speakers, within or outside of your organization. Eventually you will be able to book industry experts who are seeking to join your conferences. 

Mar
06
2008
Picture of the Week Maranda Gibson

Arches National Park

Arches National Park "Three Wise Men"

Photo Taken By Vanessa Foster

PC: To set this image as your desktop wallpaper, Open full size image here, then open and select “Set as Wallpaper”, or “Set as Desktop Background” from the menu;
Mac: Open full size image here and use the control panel to set the picture as wallpaper.

Mar
04
2008
The Business of Friendship Maranda Gibson

Conference calls are not just for work, you know. A basic telephone is, above all, a communication device. And there is no more important function of communication than that of keeping up with friends and loved ones. 

Why not schedule a teleconference with friends in far-flung parts of the country, or may even the world. Before you laugh or say it sounds ridiculous, think about it…you schedule business meetings and rehearsals and because you schedule them you make every effort to keep these appointments. So why not schedule time to talk and catch up with friends. Sure, you all have cell phones and perhaps after 9pm you can talk for free, but will you? 

It is hard to get a conversation going with multiple people on cell phones. Or if several of you try to talk using the speakerphone mode, it may not sound quite right. A provider of audio conference tools has the set-up to make your conference call with friends sound crisp and clear. 

Yes, it is saying something about the times in which we live when people consider setting up conference calls with friends. But the reality is that many of us are so busy that we just sit back, watch our friendships erode, and lament it all.  

If you have been e-mailing friends who are far away, it is time to step away from the computer. LOL cannot replace the sound of genuine laughter. Get a group of friends together and find a time to really talk. You'll feel a whole lot better. And you just may decide to conduct a little business after all: you can use conference calls to plan your next group vacation.

Mar
03
2008
Getting the Word Out about Your Teleconferences Maranda Gibson

Get Your Message Out

To publicize a series of teleconferences, you have to get creative. Notice we said publicize, not advertise. Of course you can take out ads in trade publications and newspapers, but if your budget is limited, you may want to save those funds for another venture. 

Instead of taking out ads in publications, you can write letters to the editor when you see an article about a topic your teleconference will address. Of course you have to mention the teleconferences in the letter! But don't make it like a commercial. Make sure you concentrate on relevant commentary about the topic at hand and mention the teleconferences as just one way your organization keeps the public informed. 

Make sure that you talk about upcoming teleconferences every chance you get. When you meet people at conferences, happy hours and networking events, don't forget to tell them about what your organization is doing. This seems so simple, but you'd be surprised at just how often we all forget that word of mouth is the best way to advertise. Even if you meet someone and think that they are not in your industry, tell them about the teleconference anyway. They may know someone else who'd be interested.

Feb
28
2008
Watch Those Hands! Maranda Gibson

If you have set up a video conference to communicate with colleagues, clients, customers or students in another country, make sure you are not saying things you don't want to say. 

You may be very fluent in another language or your fellow video conference participants may be very fluent in English—but, it is still possible for your message to be lost because of confusing body language. As you know, non-verbal communication trumps verbal every time. Of course people are listening to you, but they are also taking in your gestures and movements at the same time and these resonate much more than do your actual words. No need to be stiff or unnatural, just consider your movements as you speak. 

It is easy to become impassioned while making your point and slip into a hand signal or gesture that is innocuous or innocent in one place, but offensive in another. It is likely that video conference participants will know that you made a gesture out of ignorance, but they will still feel its effect.  They won't blame you, but you will still have left them unsettled and that is not what you want to do. 

It is also possible to make a gesture that, while not offensive, could confuse those viewing the video conference because it means something different in their culture. Here are a few gestures to avoid: 

  • The thumbs up sign
  • The OK sign (making a circle with your thumb and forefinger)
  • Vigorously nodding the head

Feb
27
2008
The Hoopster - Picture of the Week Maranda Gibson

Playing B - Ball

Feb
26
2008
Increase Your Productivity with Instant Messaging Applications Maranda Gibson

Instant Messenger

When your team is far flung across the nation or around the Globe, instant messaging applications can give you quick access. I like to have my team all use the same instant messaging application. We all can see when each other are online. The message can be as short at a sentence, but gets an instant answer.

Using instant messaging you can even multi task, assigning client follow-up to a team member while you are on the phone with the client. One rule that we've established is that anything that needs numbers or prices however, must be done by email so we all have an archive copy. The hardest thing that I have had to learn is to update my status when I am unavailable or walk away.

Team members don't even need to be out of the office to benefit from the increased productivity that instant messaging can provide. Many offices use instant messaging even though they could just yell out the door or over the top of a cubicle to get an answer. Instant messaging versus yelling your question is so much more professional and does not add to your office background noise. Think of instant messaging as your new instant information pipeline and productivity time saver.

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