Voice Inflection Tips

Inflection is a fancy way to describe your tone of voice when speaking. It’s not just the volume level that you may speak at but also the tone, pace, pitch, and cadence at which the words of a presentation come out of your mouth.

In order to host a successful presentation on a conference call, you usually only have one tool – and it’s the way you speak. Your voice will get participants to tune in, listen carefully, and stay engaged throughout the call.

If you’re finding that participants are less than engaged or everyone seems to be waking up from a long nap when it’s time for Q&A, maybe it’s time to evaluate the way you speak to make some improvements on your voice inflection.

Where’s the emphasis?

Listen to a recording and determine where you are putting the emphasis on your words. Are you putting the emphasis on the end of all your sentences? If you are – it’s not a good thing, as it triggers your audience to think that the statement is a question. The proper emphasis can direct people to focus on strength, confidence, and clue into important parts of the conversation.

Do you speak softly?

While volume isn't the most important thing about voice inflection, it is an important aspect of making a great presentation. There are a lot of distractions around the participants and the last thing that you want to do it make them have to work to pay attention to you. Your voice should command the attention of those listening – even the ones who are completely focused on Facebook.

Are you speaking too fast?

If you’re blowing through the words like you’re that guy from those 1980s Matchbox car commercials (Google it), you’re talking too fast. When it comes to making a presentation, people don’t want to have to work to listen to you – they want their experience to be easy and enjoyable. If they are struggling to keep up with you they are probably just going to tune you out. You want a natural cadence that best reflects a conversational tone.

Improving voice inflection is not something that can be done overnight. If you think you need to work on your speech patterns you’ll want to start as soon as possible by recording your next conference call and evaluating your speech.

How have you improved your voice inflection? What are your tips for improving tone, cadence, and the overall quality of a speech?

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AccuConference | All posts tagged 'crisis management'

The SimCity Mayors Guide to Public Relations

SimCity is a game that has been around for nearly as long as I can remember. In March of 2013, the latest version was rebooted and it wasn't met with the warmest of regards. Server crashes, the requirement to be 'online' to play, and small map sizes for your lots were just a few of the problems that the developers at Maxis and EA dealt with in the first few weeks of the highly anticipated launch.

As an avid SimCity mayor and the creator of many fine cities, it always seemed funny that the creators of the greatest city building games and arguably the most recognized franchise didn't do what their game has been teaching us about preparation forever.

Have a Plan

When you're a new mayor, you take a moment to sit back and determine where the best place for things might be. Which way is the wind blowing? You don't want to build your residential areas where the industrial pollution will blow. Where are your water supplies and other minerals? These are all important things when it comes to building a new city.

When you take on a new marketing strategy or start a new PR push, you need to have a plan. Going into it blind means you won't have a true understanding of what your direction should be. Is your goal to get national exposure for a brand or company? You're going to take a different direction that a client that has a goal of twenty thousand new Twitter followers.

Prepare for Disasters

For the SimCity Mayors we know that there is nothing more annoying than being in the middle of making tons of cash and then the screen starts to shake, or in your speakers you hear the inevitable horrible roar of the tornado warning sirens. That's right; it's time for SimCity to unleash a random disaster upon your humble town.

In public relations, it's not so obvious when there are warning signs. You can't always be prepared for something to go wrong in your marketing strategy or public relations campaign, but you can always plan around the "what ifs". Make a list of potential disasters (hopefully no Godzilla strikes) and then have an action plan for crisis management.

Give it Time to Grow

Once you've got the basics of your city in place and your cash flow is positive, there's a rush to build up your city quickly and increase the population, so that you can get more money. In life and SimCity, it's not always the best idea expand your small rural town to a big metropolis before you are completely ready.

Initial campaign success does not always translate into long term dollars. While you're enjoying increased exposure, give it some time to sustain before you hire additional staff or move into a new office building. That way you know your growth is sustainable and the additional staff or space is truly needed.

A new public relations or marketing campaign is challenging and exciting, just like being the new mayor of a virtual town. Putting your plan in place and being prepared to act from the start are often the best ways to manage things in the long run.