Say Good Bye to Sticky Notes

Reminders are everywhere. It began with a ribbon around the finger and has evolved to mounds of sticky notes attached to every foreseeable corner of your desk. It's cluttered, messy, and not at all in line with your company's recent pledge to be more streamlined and efficient. Companies want written records and one of the most important things is about follow up. With conference calls, they can be so jam packed with information that sometimes it might feel like you are writing non stop throughout the whole thing just to take good notes on what you need to discuss more later on. Hopefully, you are recording every conference call.

The new call notes system can help you keep track of the information for particular conference calls. A single click of the mouse can tell you everything you need to know about a particular call. With the conference call note capability, now it's possible to go into the conference and add a tag (up to 100 characters) beside the conference name in the history.

Notes
The call notes column has been added to your conference account history.

If you're not sure where to start or why you would want to take advantage here are some perfect examples of why this feature is such a great addition.

  • Purpose: A lot of companies use their conference codes again and again, but still need to keep track of what was discussed on a specific conference call.
  • Editing Recordings: Many offices have a staff of people who handle the editing of call recordings. Usually they have to wait for the director or manager to let them know when and where the conference should be edited. With the conference notes system you can tag the call with the editing instructions for the person to know what you want on each call.
  • Initiation: Update the notes section to include the person who either initiated the conference or was moderating the call.  If you invited a speaker or even a VIP to the call, you can list their name in this section as well.
  • Task Manager: Use the call notes as a task manager. Instead of flooding yourself with handwritten notes about things that need to be done, use our online notes to keep track of which calls you need to have transcribed, which calls need to be uploaded for review, hosted on your website, or sent to individuals. Are you now planning to make some of these calls available for dial-in playback? Put a note into the call to remind yourself to go back and set the conference to allow for that. Are you ready to change your codes on a particular call? Make a note that says "need code change" to either remind yourself to do it or to let a secretary or assistant know that needs to be done.


Use the call notes system to indicate specific information about your call.

Notes

With an 800 forwarding account this feature is available as well

  • As an engineer or someone over seeing a large project, you can make call notes in your log regarding who was calling you and what they were calling about. If the contractor calls to let you know there's a delay you can make a simple note: "Contractor – delay in permits" that way you know what is going on without having to go into each recording.
  • Faxes: When you receive a fax through your forwarding number, the PDF is stored on your account log and by using the call notes system you can keep track of what the fax is regarding without needing to keep a printed copy of the fax.
  • Use the call notes system to track for business purposes. When a call is received the log can be updated to reflect the persons name, phone number, or content of the call.

By doing this, the need to keep written notes is further eliminated, allowing even more access to the things that are important, like business information, and taking one more step towards eliminating the sticky note pad all together.

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AccuConference | Create the Right Impression: Video conference Job Interviews

Create the Right Impression: Video conference Job Interviews

With the more distributed and global nature of modern business, more and more companies are moving to interviewing potential employees through video conferencing. The objective of the parties on both sides of the line are the same as if it were a face-to-face meeting: to hire the right person or to be hired.

If you are being interviewed via a video conference, here are some tips to help you do your best.

  1. Be sure to arrive well ahead of time so you can be briefed on the technology, get comfortable with the controls and surroundings, and set up the room or table the way you like it. Make sure you know where you can get technical assistance immediately if something happens to the reception or equipment during your interview. Minimize what you put on the table and keep whatever you do have there neat so you don’t distract the interviewer.
  2. Make sure you have the picture-in-picture option turned on so you can see how you look to the other person. It also helps you eliminate shadows that might fall on your face because of the lighting. If you see a shadow, you can generally make it go away by shifting your face or body slightly.
  3. Sit up straight, look alert and interested, and be sure to make eye contact with the interviewer. If you don’t, sometimes the camera will focus on another bright feature in the room.
  4. At the outset, ask the interviewer if their reception of your station is good and let them know immediately if there is any problem with you receiving them on your side.
  5. You will be asked the same type of questions as you would be at any other job interview, so be prepared. And be prepared to ask questions of your own as well.

Having a successful video conference job interview is more than just mastering the technical aspects of the videoconferencing venue. It is all about what you say and how you answer their questions. Knowing what the interviewer is going to ask is a big plus, because at your leisure, you can then plan what you want to say or highlight so when that question comes up, you are prepared instead of surprised or flustered as you furiously think of what to say.

There are plenty of websites now that list the most asked questions in interviews of all types. Just type "job interview questions" into any search engine and a legion of websites devoted to them will pop up. Many also have strategies on how to answer tough questions like "What are your weaknesses?" or, for people who were fired or who left a dysfunctional job situation, "Why did you leave your previous employment?".

There are not really any interview questions out there that have not already been asked a million times, and reading through a number of these websites and thinking of how you might answer some of them in light of your experiences and expertise, really helps build your confidence and comfort. Two things that are paramount to transmit in any interview situation.

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