Additional Services to Look for in Your Teleconference Provider

There are many standard services that a teleconference hosting-service can offer which make the experience more pleasant for the conference call participants.  There are other hosting-services, however, that provide increased value at minimal extra charges that not many people know about.  The extra values increase the effectiveness of a conference call and ensure a better outcome for the person holding it.  Below is a list of features that you should think about when deciding on a teleconference hosting-service to help conduct your businesses.

Although this may not be something you normally would consider, Call Recording and Audio Playback are essential features to seek out when looking for a teleconference provider.  How many times has someone called in late or missed one of your teleconferences?  Having a provider with a call-recording option allows you to make a digital recording of the call which can then be stored on your provider's site.  The audio playback option then allows those who were unable to join the conference to call in and not miss a thing.

A related service you might want to look for in a provider is Transcription.  This service will make and provide a written transcript of the recorded conversation to you.  This can be extremely important when planning business or sales strategies, carrying out interviews, or negotiating contracts or sales during a teleconference.

Post Call Tracking is another feature that you could find useful, especially if your conference call is one that includes a lot of people.  This service allows the provider to track who participated in the call and who called in to hear the recorded call via the Playback mode.  This is something very important if the information in the call is essential to your business goals.

Be forewarned, not all teleconference hosting-services offer these services.  One place you can find all of these, though, is right here at AccuConference.  In addition to all of these services, and more, we also hold the industry's "gold standard" in customer service.

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AccuConference | Create the Right Impression: Video conference Job Interviews

Create the Right Impression: Video conference Job Interviews

With the more distributed and global nature of modern business, more and more companies are moving to interviewing potential employees through video conferencing. The objective of the parties on both sides of the line are the same as if it were a face-to-face meeting: to hire the right person or to be hired.

If you are being interviewed via a video conference, here are some tips to help you do your best.

  1. Be sure to arrive well ahead of time so you can be briefed on the technology, get comfortable with the controls and surroundings, and set up the room or table the way you like it. Make sure you know where you can get technical assistance immediately if something happens to the reception or equipment during your interview. Minimize what you put on the table and keep whatever you do have there neat so you don’t distract the interviewer.
  2. Make sure you have the picture-in-picture option turned on so you can see how you look to the other person. It also helps you eliminate shadows that might fall on your face because of the lighting. If you see a shadow, you can generally make it go away by shifting your face or body slightly.
  3. Sit up straight, look alert and interested, and be sure to make eye contact with the interviewer. If you don’t, sometimes the camera will focus on another bright feature in the room.
  4. At the outset, ask the interviewer if their reception of your station is good and let them know immediately if there is any problem with you receiving them on your side.
  5. You will be asked the same type of questions as you would be at any other job interview, so be prepared. And be prepared to ask questions of your own as well.

Having a successful video conference job interview is more than just mastering the technical aspects of the videoconferencing venue. It is all about what you say and how you answer their questions. Knowing what the interviewer is going to ask is a big plus, because at your leisure, you can then plan what you want to say or highlight so when that question comes up, you are prepared instead of surprised or flustered as you furiously think of what to say.

There are plenty of websites now that list the most asked questions in interviews of all types. Just type "job interview questions" into any search engine and a legion of websites devoted to them will pop up. Many also have strategies on how to answer tough questions like "What are your weaknesses?" or, for people who were fired or who left a dysfunctional job situation, "Why did you leave your previous employment?".

There are not really any interview questions out there that have not already been asked a million times, and reading through a number of these websites and thinking of how you might answer some of them in light of your experiences and expertise, really helps build your confidence and comfort. Two things that are paramount to transmit in any interview situation.

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