One of the most awkward parts of a conference call is at the end when the host quickly interjects to speak now if you have any comments or questions. Many times, there is just the awkward silence filling the lines before the host disconnects the call. In my experience, this happens because no one has had any time to prepare for the possibility of having comments. They are expecting a “listen-only” call and then are thrown off when the host asks for your opinion. Here are some tips to avoid the awkward silence when it comes to that time and how to get people talking on your next conference.
- When you send out your agenda, make special note of the topics you want to get feedback or ideas for. Tell all of your attendees that you want them to come with ideas about some of the different projects going on in your company.
- Don’t be afraid to throw anything on the table. We have brainstorming meetings here when sometimes, where we throw out crazy ideas. In an open setting, you can encourage everyone to toss out any idea they might have, and you can always go back later and refine them.
- As the host of the call or the boss you have to be okay with taking all of the suggestions. Even if one of the off the wall suggestions might not be something that you can (or want to) implement, there is the potential that it will spur another great idea.
- Bring in new people when you get stuck. This is a great place to use outdial to call in someone from a different department or someone who might have a different perspective. Sometimes, they can help the group see things in a different way.
- At the end of the conference call, put all of the suggestions to a vote and narrow down the options to three to five different ideas.
We don’t always have conference calls in order to update staff or co-workers on the latest changes or company policies. There are plenty of times when we’re trying to get an idea off the ground or come up with something new and exciting. Schedule a brainstorming session with your co-workers, give them some topics to think about, and then see what happens.