Three Ways to Boost Your Conferences in 2014

Towards the end of 2013, I had a customer call in and ask me one simple question: "Is there anything we’re not taking advantage of?" There are a number of features we include, but customers might not know about. We went over a couple of things that I noticed he wasn’t using and suggested using things like web conferencing and conference call recording for his calls in 2014.

Here are three of my favorite features to suggest to customers.

Brand Your Conference Calls

Add a custom greeting to your conference line so you can brand your events to your company. You can also use it to share news and events. It’s easy to do and we can update the message as often as you like. A lot of our customers like this option because the participant knows who is hosting the conference and is reassured that they have dialed into the right call.

Custom Hold Music / Greetings

A customer in financial planning uses custom hold music to play a recorded message about the different services his company offers. This is a great use of a free option to turn the waiting room before the conference begins into a virtual billboard. You can also upload some of your own music and participants can jam out while they wait for the call to begin.

Registration Pages

One of our customers sets up luncheon events and uses registration pages as part of their invitation. These pages can be fully customized to add your logo, images, links to your site, speaker information, and more. Using a registration page lets you track attendance and know if you’re marketing your conferences to the right audiences by giving you a metric to measure your response rate.

All of these features can be a part of your next call with AccuConference. If you have questions about them, please give us a call 800.989.9239, or just give us a call to see if there’s anything more you can do with your conferences to get your participants involved. (Seriously, we like helping you.)

AccuConference | Google Voice Opens to the Public

Google Voice Opens to the Public

Google Voice, the telephony management application offered by Google, opened up to everyone in the United States on Tuesday, and with a gang of nifty management apps, 1 million people have already signed up for accounts.

One of the most exciting features is the ability to manage your voicemail online like e-mail. Users can change their SMS messages to e-mail, personalize their voicemails for particular callers, share voicemails and voicemail transcriptions via e-mail, and manage their international bills and payment all from a web-based page that looks like an e-mail server.

Users can also activate one number that will cause all of their phones—office, house, cell—to ring at once. 

Other features include free calls to the U.S. and Canada and low international calling rates, basic conferencing abilities, and the ability to screen callers, sending them to your voicemail, so you can listen to the message they are giving and determine whether you want to answer.

There is a mobile app that helps run the program on smartphones as well.

Users who want to use Google voice but do not wish to switch their phone numbers can get the service minus the one number that reaches all phones, SMS via e-mail, call screening and listen in, call recording, conference calling and call blocking. They will receive the online voicemail, free automated voicemail transcription, custom voicemail greetings for different callers, e-mail and SMS notifications, and international calling.


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