AccuConference provides superior technology that virtually eliminates the
problems associated with bridging large numbers of participants onto a single
call. Our bridges regularly handle calls up to 1000 participants, and have the
capability of handling much more when necessary. As a result, customers can rest
assured that the quality of the call will not be affected by adding more callers
to the conference. Each caller will hear the highest possible quality signal
from the speaker, whether it is a 3 person conference, or a 300 person
conference.
We highly recommend that customers utilize the *5 lecture
mode for more than 10 participants on a conference. This allows the speakers and
moderators to better control the people that speak into a call. Without it, a
call could have any number of the problems listed above introduced, since the
number of potential problems increases with the number of phones
connected.
AccuConference also provides a unique feature known as “Live
Queued Q&A”. This feature allows the participants on a large call to speak
one-at-a-time into the conference. The moderator simply announces that the call
is now open for questions and answers (Q&A) and instructs participants to
press *1 to ask a question. Via the live web-based conference screen, a
moderator can see who has asked a question, how many questions are remaining,
and where the callers are calling from. To take a question, the moderator simply
clicks on the “Take Next Question” link. The participant hears a message
instructing them to “Please ask your question now.” They are then unmuted
automatically, and allowed to speak into the conference. Once the question has
been answered by the speakers, the “Take Next Question” link can be clicked
again, muting the first question and allowing the next one to speak. This
feature is very popular on large conferences, allowing individuals to
participate in the call, without introducing noise or quality issues.