What Makes a Conference Call Succeed or Fail?

Like any business meeting, teleconferences are either heralded by groans or cheers. The response your teleconference receives depends largely on how effectively you orchestrate the meeting. Knowing what participants hate or like most about teleconferences can help you avoid the pitfalls and hold an effective and productive conference.

The four things people like most about conference calls are:

  1. They encourage group members to participate and share ideas openly.
  2. They foster commitment to the organization by investing participants in the decision-making process.
  3. They produce superior solutions through group participation and effort.
  4. They create a feeling of organizational unity.

The four things people hate most about conference calls are:

  1. They fail to begin or end on time.
  2. They accomplish little for the amount of time invested.
  3. They fail to reach a consensus or accomplish their goal.
  4. They are dominated by a few participants.

Make an effort to plan conference call that will create positive synergy for your business. Avoid holding conferences that are boring, repetitive or fail to accomplish their goals. You should strive to conduct a conference call that follows a specific stated agenda, starts and ends on time, is conducted fairly with an opportunity for all to express their views, and accomplishes its stated goals.

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