iPhone 4 Problems Mount but Apple Stays Strong

 

The problems for the iPhone 4 seem to be thickening quicker than everything except Apple’s revenues.

First, a firestorm across the Internet sparked by early iPhone 4 adopters decried the device for having issues with the signal when the phone was gripped in a certain way.

Later, Apple released a letter describing the problem as a software glitch, saying that the device was incorrectly programmed to display more bars of service than it actually had.

According to the release, “Our formula, in many instances, mistakenly displays 2 more bars than it should for a given signal strength. For example, we sometimes display 4 bars when we should be displaying as few as 2 bars.”

Many people found Apple’s response to the antenna dilemma to be more a prevarication than explanation.   Several Youtube videos and engineers say that the signal does indeed drop when the antenna is touched on certain points; an assertion that Apple does not deny in the letter.

Therefore, the explanation that Apple gives cannot discredit the fact that the signal is dropping. In fact, the only thing the explanation does is point out the software programming mistake—an issue independent of the actual signal decreasing.

In addition, a class action suit has been filed against the company for offering a product they “knew to be faulty” and for false marketing practices, among other allegations.

More recently, a thread that was opened on the Apple Support Page—and has ballooned to 70 pages at the time of this writing—describes problems with the proximity censor. Users are saying that the sensor, meant to turn the touch screen off while the phone is held to the ear, in many cases, cannot tell whether to turn the touch screen off or leave it on. This results in several people muting calls, enabling face time, or accidentally hanging-up during their conversations.

Now, iPhone users have been reporting a sharp decrease in uploading speeds

According to Wired.com, iPhone users began reporting the drastically slowed speeds over the weekend. Uploading speeds have been reportedly well below 100 Kbps, a noteworthy pitfall when on Friday they were around 525 kbps.

Some users have been describing the occurrence as a cap set up by AT&T, but at the moment there is ambiguity in what the cause is. It could be a new network-imposed cap or a network problem, according to Wired.com.

A spokesperson for AT&T told media outlets that the company would comment on the issue later.

 

blog comments powered by Disqus