Conference Call Features

• Conference Manager - Add or delete PIN's and access all of your conference information.
• Schedule Calls - Schedule one-time use conferences or apply expiration dates.
• Outlook Plugin - Use our Outlook Plugin to automate your conference call setup.
• Permission Based Users - Create users that will have unique access to your account online.
• Multiple Access Codes - Create customized Moderator, Speaker and Participant codes for your conference.
• Multiple Conferences - Setup multiple "rooms" to host different conferences simultaneously and stay organized.
• Call Security/PIN options: Create custom pin codes to increase security and track caller ID's.
• Event Planning - We'll schedule your conference, create custom registration pages, and send email reminders.
• Registration Pages - Save time and gather important information about your callers. Publicly post conference details online.
• Hold Music / Greeting - Create a pre-recorded greeting or upload your own hold music.

Managing your account and conference has never been easier. With the click of a mouse, you can add or delete PINs on conferences, change dial-in features or add advanced features. AccuConference gives you the freedom to manage your account at your convenience.

Access your account online to setup additional conferences and to change conference settings. You can also view online billing information and setup users with unique conference privileges.

Online Call Scheduler Your account gives you the ability to schedule on-time use codes and generates a unique PIN and name for the conference. Other options include setting expiration dates, recurring scheduled calls and more. Use our Outlook Plugin to automate your conference setup. *Not available on Flat-Rate Plans.


Specific users can be given select access to your online account. Allow users to see only their unique conference; give the account department only access to the billing statement. This feature is powerful for allowing access without compromising your account security.

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Do you need more than one participant code for your conference calls? Want to know exactly who your participants are on your conference calls? We have the solution for you! As an account executive, you can add unlimited PINS to your conferences. When you add a PIN, you can assign it any name you wish. If you need to remove a PIN simply click the (Rem) beside the PIN name and it will disappear. You can give the PINs speaker or participant status, depending on your need. Using this feature, in conjunction with our Dynamic Call Monitoring page, provides you with immediate information as to who is on your conference call.

Having an account with AccuConference provides you with the ability to have as many single conferences as you need on your account. This provides the flexibility for numerous people to hold conference simultaneously. And, as always, this service is provided free-of-charge for all of our toll-free accounts.

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Your account provides multiple PIN's options to increase security.

Codes that expire to prevent users from abusing service. Multiple/ Custom Options: Track who and when is using your service at all times with customized codes.
Access Levels:
Creates access & unique privileges for specified conferences. Required Registration: Require people to register online before receiving a code. AccuConference also offers billing protection. Sometimes people will call into a conference at the wrong time or because they used the wrong code. If they are the only one on the line, we will automatically drop them in 5-10 minutes so that you are no charged for the call. Also, if you're not 100% satisfied with your conference call then you won't pay.

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For your next large event, allow AccuConference to assist in the planning process by providing you with a qualified Event Planner. From pre- to post-event details, an Event Planner will help manage every aspect of your conference call. Whether it be creating the registration page & sending out the invitations, to being on the live call facilitating the live Q&A, an Event Planner will give you the utmost professional support and provide your company with a spectacular event.

Demo Registration Page - Click to View
Provide your participants the opportunity to register for your conference call and at the same time, gather important information from them. Registration pages are available for you to create with information including the speaker's photo, company logo and the capability to issue each participant an unique PIN.

You can upload your own hold music for participants to listen as they wait for your conference to begin. You can also upload a recorded advertisement or announcement. Once your conference has started, you can play special sound-bites or custom greetings into your call.

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• Recording - Digital recording with immediate download. Forgetful? Use Auto-Record.
• Recording Playback - Enable participants to call and listen to a pre-recorded conference.
• Live call screen: View callers and access moderate controls via the Internet.
• Pre-Conference/ Green Room - Review last-minute details in a private "green room" before starting your conference.
• Lecture Mode - This feature allows you to mute all participants on your call.
• Q & A Controls - Moderate a Question & Answer people when participants "raise their hand."
• insight® Web Conferencing - Share PowerPoint, host a poll and text-chat with participants.
• Star Commands - Use 10 different phone commands that will activate various features.
• International Out-dial - Invite callers from all over the world to join your call live.
• Blast Dial / Web Out-dial - Invite callers from all over the world to join your call live.

Your account is equipped to record any or all of your conference calls. With the simple click of the mouse or a key stroke on your telephone keypad, you have the record abilities at your finger-tips. Your digital recordings are available for download from your account management site and will be available for 30 days for free download. Other Recording Examples:

• Auto-Record - One thing to not have to worry about!
• Play into live call - Have a recorded meeting/presentation you would like your audience to hear? Easily play the recording to your live audience.
• Playback Tree - Have several recordings you would like your participants to choose from to hear? Let us setup a Playback Tree for you at no cost

Did someone miss an important conference call? Do you have an announcement you need to post for clients to listen to? Use our conferencing system to record and play back. You call into the conference bridge and record your call or announcement, and then your participants will use a specified PIN to dial in and listen to the recording. (*Note - Flat-rate accounts will be charged a per-minute fee for playbacks.)

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Exercise total control of your conference call with our exclusive live call desktop controls. At your fingertips you will have the tools to facilitate a live question & answer session, mute and un-mute individual lines, view all participants on the call, enable or disable recording & lecture mode - all with the click of your mouse. Also, see who is on your call for added security and attendance tracking.

Now you can turn off those annoying entry and exit tones that interrupt a conference call because you can see who is on or who has dropped off your conference call with our live dynamic call screen.

Enjoy your freedom of speech with Pre-conference. Each conference can be selected to have pre-conference, which allows all speakers and moderator to collaborate together in a separate conference room before the conference begins. A simple key stroke from the moderator will end pre-conference and the live call begins. At that time, speaker & moderator lines remain open to speak into the conference, and the participants are in a listen-only mode

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Have a special guest speaker or presentation? Use our feature called Lecture Mode. Lecture Mode mutes all participants, allowing each to hear while freeing the Moderator or Speaker to conduct the conference without interruption. This is a great way to structure your call so that you use your conference time most effectively. At the appropriate time, you can begin live Q&A or release the call from Lecture Mode allowing open participation.

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Perfect for large calls, your account provides you with the full function to have your own live question & answer session. Our system allows you to mute all participants for presentation (lecture) mode, and then selectively un-mute a particular line when there is a question. Participants "raise their hand" by simply pressing *1, and the moderator then selects to un-mute the line. This feature gives you total control and professionalism of an expert.

insightT - the latest in web conferencing technology. Coupled with your audio conference, insight™ allows you to share a simple PowerPoint presentation to your participants with little effort. No downloads, no plug-ins and fully compatible with Windows and Macintosh. Use your desk top controls to mute & un-mute lines, facilitate a live queued question & answer session. Your participants click to a web page, enter their participant PIN to log in and view your PowerPoint. As host, you upload your PPT on your customer management site & click to join. It's that simple! Click here for more detailed instructions. Chat
In addition, insight allows you to chat online with your participants. If you need privacy, you can select to only chat with the moderators. Chat also allows your participants to ask questions that only the moderators can see. Polling
Finally, Polling is a great tool to keep your audience engaged and to find out valuable information. Ask specific questions or setup votes. insightT includes:

• PowerPoint
• Chat
• Polling
• Live Desktop Controls

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*1 - Dial-Out: Call out to other participants than add them to your conference by pressing *2.
*2 - Record Conference Call: Start/Stop a digital recording.
*4 - Volume: Turn up or turn down your headset volume.
*5 - Lecture Mode: Moderator enables everyone but the speaker to be muted.
*6 - Mute: Mute your line when you're not talking to eliminate noise.
*7 - Lock: Keep late arrivals from interrupting your call.
*8 - Participant Count: Find out how many people are on your call.
*9 - Terminate Call: Disconnects every line from your call.

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Manual – When you’re on a conference call and you’re viewing the live call screen you have access to the out-dial box. Simply enter the phone number of the person you’d like to call and click “GO.” Your participant will automatically be called and when they answer they’ll hear a menu that lets them join, reject, or receive a call-back in five minutes.

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• Transcription – Send recordings to be transcribed (Medical and Legal transcription available). $3.50 Per minute cost for this service. 24 hour turn-around-time.
• Online Billing – Access all of your billing information and make payments online.
• Account Codes – For companies with unique billing needs and for high-security calls.
• Download Call Data – Receive a complete summary of your conference activity after each call.

We will gladly transcribe your conference recording. If you would like to transcribe your own calls, it’s easy (and free) to download the recording file.

$3.50 Per minute cost for this service. 24 hour turn-around-time.

With online account management, you have full access to view your invoices anytime. All call records are posted immediately as the call ends, enabling you to view cost information quickly and track your conference expense as it happens. All previous statements are posted on-line for the life of your account.

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AccuConference provides the ability to have your conference calls separated by accounting codes. Each moderator must enter a valid accounting code before entering the conference. This helps manage cost centers and controls where the spending needs to be place with the accounting department.

All prior call records are available on your account. View details of participants ID, name recording and PIN used for each conference. Track length of calls, listen to name records and view cost of each call – all online, all the time.

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