Five (More) Conferencing Features to Use in 2009 (And these are free too)

Conference calls meet different needs for every client. There are some customers who need just a basic service, and others that need to be able to see every single person that was on a conference call… ever. That's the reason why we have such a customizable service.  Here's (another) list of five features you should be using in 2009 – and these are free, too.

5.)  Pre-Conference
Conference calls have a habit of being spur-of-the-moment. These last minute conferences don't really grant the time to develop an action plan among the hosts. Use the pre-conference feature on your conference call to create a "green room" for other moderators to congregate and go over the plan.  While your participants are joining the call, they are placed on hold until the moderator starts the call, unable to hear the planning.  Once the moderators begin the conference, the participants are brought into a listen-only mode giving you the ability to speak without interruption.

4.) Play Recordings into Conference
 One way to use your conferences is to conduct interviews and play them back for media outlets later on.  A lot of times, especially if you manage to land a high-profile interviewee, there may not be time to get all of your people or media contacts on the line.  No worries, conduct the interview and record it, and then invite the media to a conference call that occurs later on. You can play the recording of the interview back for them.

3.) Unique Conference Codes
Unique conference codes are like different flavors of ice cream.  To take attendance on your conference call, you can create an individual pin code for each person calling into the conference. By assigning a name or a department to a specific conference line, you can make sure that the people who need to attend the conference are there. Once the call is over, all of the information about which participant joined and which didn't are stored in your call history, so you can check, and double-check attendance.

2.) Conference Code Styles
If unique pin codes are the flavor of ice cream, then conference code styles are the toppings.  You have your two scoops of vanilla, but you need to add a little something extra to make it just right: gummy bears, sprinkles, candy bar bits, or whatever you're in the mood for. Conference codes are the same way. Take your regular participant code and sprinkle on the "mute-only" style so that the participant is joined with their line muted. If that's not your taste, create a conference pin that doesn't allow participants to hold for the moderators to join and prompts the system to ask them to call back once a moderator joins. For more information about conference code styles and to see the different types visit our code styles page.  

1.)  Multiple Conference Lines
Using itemized billing is a great way to track spending.   By setting up a conference line for each employee, department, or grant you will be able to track the usage of each.   This is an especially useful tool when it comes to universities, as there are different departments operating under the same accounting department. It's also a good solution for companies that bill out conference calls to clients. When the billing statement comes in, you'll know just how much to charge each client for his or her conference use.

Using Social Media to Build Your Business: 9 Tactics to Accelerate Your LinkedIn Mastery

Date: April 17, 2009
Time: 12pm Eastern, 11am Central, 9am Pacific

Join AccuConference for a free webinar on using LinkedIn to increase your social media presence.  This webinar will be hosted on April 17th and features Ray Taylor of Choice32 and Roger Courville, founder of 1080 Group.  They will share tips on using LinkedIn to identify clients and close more business.  Please register here to take advantage of this webinar.

At this one-hour webinar, you will learn how to:

Register Now at www.tinyurl.com/linkedinmastery

5 Ways to Get and Keep Interest on a Conference Call - AccuConference Cartoons

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Lessons From The Bored Room

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