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Customer Service
The AccuConference customer support team is a group of professionals whose sole charge is keeping you, the customer, happy. We come from a wide range of backgrounds and each have unique skills in solving your needs. No matter what industry you're from or how inexperienced you may be with conferencing, we will be ready and willing to listen, troubleshoot, and help. Call us at 1.800.977.4607. We're here 20-hours-a-day, you will immediately talk to a human being, and we're all eager to help.
Technology
Effective communication technology arises from the marriage of form and function, the blending of innovation and simplicity. At AccuConference we have worked hard to position ourselves at that nexus. Here you will find a suite of tools that are foremost in the telecom industry: our fiber-optic lines ensure calls are of the highest quality, our bridging equipment can connect you with hundreds of people from every corner of the world, and our online tools help you monitor all of your audio conferencing activity, before, during, or after the call. We have taken pains to make sure all of your conferencing needs are met with ease; meaning you could be making reliable conference calls within 15 minutes of signing up.
Security
At AccuConference we understand that your business needs to be kept confidential. For that reason, security is taken very seriously. All correspondence between the AccuConference team and our customers is guaranteed to be kept private, and each associate goes through rigorous screening prior to being hired. Associates are trained to follow security protocols that have been designed to keep all information private and protected. Our system is constantly updated, ensuring that AccuConference servers are at the tip of the security vanguard. Furthermore, the AccuConference system is set to alert our security team in the rare circumstance of abnormal activity on any account.
Security Features
- Each account is granted a unique moderator and participant code
- Account administrators can track all usage on their customer site
- Account administrators can lock/unlock conferences at any time
- Calls can be monitored while in progress with the live call screen
- Conferences can be set to expire after each call, meaning the codes can't be used in the futur
Simplify Communication with an Easy, Dependable Platform Guaranteed to Boost Productivity and Sales
In today's fast-paced global economy, successful businesses know the importance of communicating quickly and easily with key players — team members, customers and prospects, investors. Yet the challenge of coordinating schedules, meeting locations, and plane flights can be daunting.
Smart businesses around the world are harnessing the power of AccuConference to streamline communication, skyrocket productivity and boost sales.
Every day AccuConference helps Fortune 500 companies, franchises, small business owners, consultants, non-profits and educational institutions tailor solutions to their unique needs with simple, cost-effective communication tools that make it possible to connect with anyone, anywhere, anytime, as if you were in the same room together!
And that means no more flying across the country or driving through bumper-to-bumper traffic or racing to the site of a critical meeting with colleagues, team members, investors, or customers and prospects. When you show up, you are on track and ready to make things happen.
AccuConference, the preferred world-wide provider of communication tools to increase sales, productivity, efficiency, and customer retention, offers a broad array of tools that are easy to use, efficient, and profitable:
- Phone Conferencing
- Web Conferencing
- Video Conferencing
- Sales Calls
- Large Events
- Outlook Plugin For Call Scheduling
Our high standards for quality, convenience, timeliness, and performance instill confidence in our customers that we are the only choice when it comes to selecting audio and web conferencing solutions.
Collaborative Tools to Meet Every Business Need
As your partner, we'll collaborate with you to meet virtually every requirement you bring to the table. Need help coordinating a conference? Need dependable recording services? Need transcripts of your conference? These are among the many communication tools we provide to ensure your success.
With various packaging and pricing choices, including customizable options, there are cost effective solutions to fit any budget. We promise the best price
up front including:
- Customer Driven Technology
When you become a customer of AccuConference, your needs become
our priority. We want to hear your concerns so that we can build the perfect system for your business. We have custom-built hundreds of features for
our customers and want to work with you to build your dream conference call product. Download White Paper - Customer Service
Call us and any of our Conference Specialists will advise you on how our system can increase your conference call productivity. We can upload new recordings within one business day; reset hundreds of new codes within hours, and setup last minute conference calls and more. Consult with our team on the best way to host any size conference call from pre-planning, advertising the event, pre-conference "last minute" plans, and conference implementation. Download White Paper - No Commitments - No Contracts
The only commitment you will hear is from us — our commitment to our
quality, level of service and rates. We want the opportunity to earn your
business. No sign-up fees, no monthly fees — pay only for what you use. Cancel at anytime with no penalty. - Reliability and Redundancy of Service
Reliability of service providers for your business is key to success. If your clients cannot hear you, get dropped from calls, or experience problems
with your telephone conferencing systems, then your company looks bad
for using a “cheap” service. AccuConference provides a very reliable,
inexpensive service, without resorting to the methods of the “cheap” service providers. Discover why reliable conference calls and redundancy are key to success.
“Your conferencing products save us time and money and allow
us to do business throughout the United States, Canada and the
United Kingdom.”
~ Fortune 500 Company, New York
"Our company is growing rapidly and so has the need for
conferencing. I will be bringing more business to AccuConference
because I am very satisfied with your conferencing, recording and
transcription services."
~ Franchise Owner, Tampa, Florida
Customer Service Guaranteed
It's rare in today's global economy to reach a customer service agent within
seconds, but it's a priority at AccuConference. No touch-tone menu, no waiting on hold, no obnoxious elevator music; just a real live person at the other end providing quality customer service. Find out for yourself.
If you dial 1.800.977.4607, a conference call specialist will answer the phone quicker than it takes to read this paragraph. It won't cost you anything, and our agents ensure you get exactly what you need, quickly and efficiently.
100% satisfaction guaranteed. Read our company policy.
Are You Ready to Get Started Today?
Whether you represent a Fortune 500 company, small business, franchise,
consultancy, non-profit or educational institution, we are eager to solve your unique challenges.
Are you ready to discover solutions that will simplify communication, increase productivity, boost sales, and enhance customer loyalty and retention…all in real time?
Sign up online now or call our operators toll-free at 1.800.977.4607.
100% satisfaction guaranteed. Read our company policy.
