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Nov
09
2007
Conference Calling Can Involve All Five Senses Maranda Gibson

Conference calling knows no bounds when it comes to connected people and getting the job done. No matter what your field may be, there is a way to use teleconferencing to your advantage. There are so many ways to use technology to meet your needs.

Here is one surprising example: The Finger Lakes Wine Alliance recently held a tele-winetasting as a way to promote a certain kind of wine. You may wonder just how an organization can hold a conference call event to push a product such as wine, but is quite possible.

The wines were shipped to participants in advance. Participants were responsible for chilling the wines and having them on hand at the appointed time.  Those involved included the wine producers, food writers, and a wine consultant. These are professionals who are very interested in the product, so they knew how to prepare themselves and the wine to ensure that the tele-winetasting went off without a hitch.

During the event the participants tasted wines and compared notes -all without having to leave their homes or offices. The Finger Lakes Wine Alliance was able to accomplish their goal of publicizing certain wines without having to arrange for key persons to travel and meet in one location.

Nov
08
2007
What's the Best Time and Day to have a Conference Call? Maranda Gibson

You want to schedule a conference call, what is the best day and time to call? Most of this depends on your business and the time zone that you are calling, but there are a few common sense guidelines that will help you to choose the day that may work best for you.

Stay away from Monday morning. Monday morning is usually reserved for putting out fires from the weekend or for tasking staff members for the week. If you need to phone on Monday do it after 2:00 PM when most of the heavy work load is out of the way.

Stay away from Friday afternoon. Some people will leave early on Friday or are working a compressed week work schedule and are off every other Friday, so it is best to steer clear of this day. If you must phone on Friday, do it in the morning around 10:00; after the morning crush, but not so late as to interfere with the plans of the day.

Tuesday, Wednesday, and Thursday may simply be best for your needs. If the teleconference is about tasking, Tuesday will be best so as to allow team members time to complete tasks for the week. If the teleconference is about accountability Thursday may be better as you will have more data from the week to review.

Wednesday is great for training, communications, reviews, and new directions or brainstorming sessions. People are in the swing of things on Wednesday and feeling more relaxed. They still have time to take on a new project before the end of the work week. Wednesday mornings seem to be better on this day than afternoons, but that may simply be from our experience.

Which ever day you choose, understand that the best day for you is most likely a personal choice driven by the needs of your business and your personal schedule. The best idea is at your first teleconference decide as a group the best day for your next call. You may find that the middle of the week will simply be the best for your team too.

Nov
08
2007
Another Maui Sunset - Picture of the Week Maranda Gibson

Nov
06
2007
All Teleconferencing Firms Are Not Created Equal! Maranda Gibson

This is not just a comment, but is a "truth". All teleconferencing service providers are not created equal. As you evaluate which teleconferencing provider you are considering using, take strongly into account your very first interaction with the firm. It has been said that first impressions are lasting impressions and in this case I think that you will agree they can also be indicative of the long term service commitment that will impact you as a customer with that firm.

As you evaluate your choices take a look at the website. Is it professional? Does it give you pricing and information or does it hide the prices and make them nearly impossible to find.

Call their 1-800 sales line, check out the experience. How long did you wait for someone to answer your call?  Was the customer service representative courteous?  Were they knowledgeable? Did they take time to fully answer your questions or did you feel like you were intruding on their other calls

We think that when you evaluate AccuConference you will not only find a website that is transparent in regards to pricing and services, but that your experience with our customer service representatives will leave a highly favorable impression with you. So we invite you to check us out, run us through our paces, and see why we are the friendliest, best service value, and best overall teleconferencing provider you can choose.

Nov
05
2007
Corporate "Earnings Calls": Best Practices in Notification Maranda Gibson

The National Investor Relations Institute has a lot of good advice on their website on earnings calls and webcasts and what you can and should not do. Their advice is something you should take to heart if you are thinking of initiating or fine tuning your present earnings conference calls.

In setting up any kind of earnings teleconference, the thing that should be first and foremost on your mind is how to get the word on your corporation out to as many interested parties as possible. Although there is no one way to do this, there are certainly best practices.

If you are planning to hold an earnings teleconference, the best thing is to issue a press release to one or more of the major Internet corporate news sites. Of course, you should also post the date in a position of prominence on your company’s website and if you have a news letter, mention it in that as well. Although you might want to email investors who have asked for information about the company, do not think this is a substitute for a news release.

Information should be provided on the date and time of the call and how it can be accessed. Be sure to contact a service provider, like us, who can simultaneously connect hundreds of callers to your teleconference for this type of meeting.

In terms of other information, if you are going to be presenting financial information in the presentation, be sure the material is posted somewhere on your website or included in the webcast which should be archived on the website as well.

Nov
02
2007
Education Online: The New e-Campus Maranda Gibson

When you want to take a college level class, learn a new skill, keep up-to-date on continuing education classes, the e-Campus has become a hot property and first choice for many.

Using the Internet with teleconferencing, application sharing, and interactive options such as forums for after class discussions the e-Campus is becoming a mainstream education choice. Not only have traditional four year colleges embraced the Internet as a way for professors to communicate lesson plans, post notes, and monitor class assignments, but graduate level courses are being served with interactive video allowing the actual class members to share and discuss topics under the supervision of an instructor in real-time.

Many of these online classes use teleconferencing and Web conferencing as ways to listen to and watch a lecture and to interact with a professor. Some classes use a forum or online blackboard to post lectures, video lessons, and some actually support far-flung virtual classrooms connected via the Web with class and instructor video feeds. The diverse use of technology to disseminate information, train and educate students, and offer higher level education to a wider sector of people is changing the face of higher level education.

Many online classes allow for self-paced learning and some prefer the strong class interaction of having everyone online at the same time. Either way education is taking a new advance and allowing more options in how you go to class on the new e-Campus.

Nov
01
2007
Teleconferencing is Less Taxing Maranda Gibson

At some point the business traveler who spends countless hours waiting in airports or on runways has to wonder if it is really worth it.

There are times when you really do need to appear at a meeting or event, but there are just as many cases where you find that the expense and hassle of travel may not have been worth it after all.

After the travel arrangements have been made, you are whisked to the airport, you go through security, walk through the terminal to your gate, wait for your flight, return phone calls, spend the flight time reviewing notes—all this before you are arrive at your destination. You may feel as though you already completed a day’s work although your work has yet to begin,

This is where teleconferencing comes in because it allows you to accomplish your communication goals without having to hail one taxi.

When you choose to conduct business by teleconference, you will avoid the hassles of travel. You’ll be more alert and ready for discussion in familiar surroundings. By choosing to teleconference, you can be certain that you have all the up-to-the- minute information you need because you will be in your own office.

Nov
01
2007
Texas Blue Bonnets - Picture of the Week Maranda Gibson

Texas Blue Bonnet

Oct
30
2007
Copyrighting Your Teleconferencing Materials Maranda Gibson

You may want to consider the value and importance of copyrighting you audio, video, and PowerPoint conference materials, especially if they are available online for anyone to access.  Putting your presentation in PowerPoint rather than word makes it harder to copy and steal (adapt). You can also make your documents permission based, read-only so they cannot be edited.  Be sure to include a copyright symbol on the bottom of the page, and at the beginning and end of every recording.
If you are amenable to sharing the information, as long as you or your organization is cited as the source, you can state that policy also.

The point is you want to retain control of your content and your concepts. You may even want to register a copy of your presentation with the Library of Congress (www.loc.gov) in advance, so that if anyone tries to copy or repurpose it, that you will have protection under the Copyright Act. While every document you create IS copyrighted at its inception, filing the copyright gives you protection if you have to mount a lawsuit.

By the same token, if you are using anyone else's content in your presentation, you should call, email, or write them and ask for permission to use their content. If you are just using a sentence or two, you can simply cite it with the proper attribution or website, and you are sufficiently covered.

Be smart. Be honest. Better to be safe than sorry.

Oct
29
2007
Create the Right Impression: Video conference Job Interviews Maranda Gibson

With the more distributed and global nature of modern business, more and more companies are moving to interviewing potential employees through video conferencing. The objective of the parties on both sides of the line are the same as if it were a face-to-face meeting: to hire the right person or to be hired.

If you are being interviewed via a video conference, here are some tips to help you do your best.

  1. Be sure to arrive well ahead of time so you can be briefed on the technology, get comfortable with the controls and surroundings, and set up the room or table the way you like it. Make sure you know where you can get technical assistance immediately if something happens to the reception or equipment during your interview. Minimize what you put on the table and keep whatever you do have there neat so you don’t distract the interviewer.
  2. Make sure you have the picture-in-picture option turned on so you can see how you look to the other person. It also helps you eliminate shadows that might fall on your face because of the lighting. If you see a shadow, you can generally make it go away by shifting your face or body slightly.
  3. Sit up straight, look alert and interested, and be sure to make eye contact with the interviewer. If you don’t, sometimes the camera will focus on another bright feature in the room.
  4. At the outset, ask the interviewer if their reception of your station is good and let them know immediately if there is any problem with you receiving them on your side.
  5. You will be asked the same type of questions as you would be at any other job interview, so be prepared. And be prepared to ask questions of your own as well.

Having a successful video conference job interview is more than just mastering the technical aspects of the videoconferencing venue. It is all about what you say and how you answer their questions. Knowing what the interviewer is going to ask is a big plus, because at your leisure, you can then plan what you want to say or highlight so when that question comes up, you are prepared instead of surprised or flustered as you furiously think of what to say.

There are plenty of websites now that list the most asked questions in interviews of all types. Just type "job interview questions" into any search engine and a legion of websites devoted to them will pop up. Many also have strategies on how to answer tough questions like "What are your weaknesses?" or, for people who were fired or who left a dysfunctional job situation, "Why did you leave your previous employment?".

There are not really any interview questions out there that have not already been asked a million times, and reading through a number of these websites and thinking of how you might answer some of them in light of your experiences and expertise, really helps build your confidence and comfort. Two things that are paramount to transmit in any interview situation.

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