Were you told to set up a conference call today? Did you groan, roll your eyes, or curl up in the fetal position on the floor? That’s a shame – meetings aren’t bad, it is the way that we think they should be conducted that are.
Here are six myths about meetings that mean participants will be bored and as the presenter, you can’t wait for it to be over with a tip to bust the myth and get your participants engaged.
- The more people that attend the better your meeting will be.
Wrong. If you’re putting a meeting together to follow up with a development project, you may not need to invite the sales department. The Modern Meeting Standard suggests asking if the presence of one person would dramatically shift a decision making vote. If yes, they need to attend, if no, then they can probably skip this one. (Al Pittampalli put together a great book and you can check out a more in depth interview with him in our April Newsletter)
- Everyone is paying attention.
A lot of presenters think that once they send out the invitation and conference call information that their work is done. The truth is that it takes a lot of work to keep participants engaged during the conference call. Many participants just put their phone on mute so that the rest of the conference doesn’t hear them working or playing games on their phone. Things like Q&A sessions, polling, or even getting interactive on social networks during your presentation are great ways to keep participants engaged.
- Reading from slides is the same thing as “making a presentation”.
No. The golden rule of presentation is never read from your slides. Slides are a guide to prevent the speaker from losing their place and to visually stimulate your participants along the way. Instead of filling slide after slide with bullet points, use images and short statements to clue the participants into the information, but if you give it away on the slides – they will tune you out.
- Your agenda is a script.
Much like the slides in Myth #3, the use of an agenda is sometimes distorted into being used as a script for the meeting. The agenda should be more of a guide to let participants know how the conference call time is going to be spent. For example, an agenda might say that from 9:00 – 9:30 will be Introduction, 9:30 – 10:30 Speaker, 10:30-11:00 Q&A. A meeting agenda works best when used as a short check list of how presenters plan on the time being used.
- Meetings that are blocked out for an hour must fill the whole hour.
Don't fill time for the sake of taking up the entire hour. If you wrap up early or get through questions quicker than anticipated, go ahead and close out the conference. People will appreciate your effectiveness and be glad they have some extra time where they can get some other things taken care of. Nothing kills a meeting faster than when your participants feel like you're wasting their time.
Part of the thing that makes meetings and conferences a bit of a drag is the way the meeting is viewed. If we start small, dispelling some myths, and move on from there we are guaranteed to have more productive meetings and happy co-workers.
I went back a few weeks ago and watched my wedding video. We had a wonderful ceremony and like most weddings it wasn’t without its problems. The AC stopped working in the reception hall, which in the middle of June means everyone is going to sweat like mad. My friend from high school had to leave in an ambulance after accidentally putting her hand through the glass window pane and passing out in the bathroom – something I didn’t know until well after the wedding. (She’s a really great friend). Aside from those things, we were also the catalyst for what has become the worst best man speech of all time.
No, I’m not being mean, if you ask him, he will agree with you, and if you ask him what went wrong he will tell you.
“I was winging it.”
No, you didn’t read it wrong – my husband’s best friend made it up as he went along (for 30 minutes) about really nothing.
Personally, I think you should never wing it. Even if it’s a situation where you’re speech is something that everyone isn't looking forward to.
I understand that not every speech can be planned.
- Always have an idea of how you're going to introduce yourself. You should always have a standard greeting for yourself and your company, that way you're not stumbling through "umms" and "ahhs" as you try to think of things on the spot. This is also known as your "Elevator Pitch".
- Think about the subject being covered and what your knowledge of the subject matter is. If you were asked to "weigh in" for a brief moment, what would you say? You don't have to write this down, but at least give yourself an idea of what your take would be so you would be prepared if someone were to say, "Hey you, what do you think about blogging/social media/etc".
- Do some research. Learning more about a subject is always a great idea -- and if you think that you might end up having to weigh in on a subject you don't know much about it, take about ten minutes and Google it. It'll pay off in the end.
No matter what you're about to attend (wedding, graduation speech, networking event) you should always remember that you are not a bird, so stop winging it.
What do you do to get prepared when anticipating having to make a speech?
A meeting can educate, allow collaboration, and build cohesiveness. For more benefits, check out Part One: What’s Good About Meetings? There are even more ways a meeting can be detrimental rather than helpful, but can a bad meeting be a good thing? And as the Harvard Business Review also asks, can a good meeting be bad?
If the purpose of a meeting was simply to have a meeting, then “we had a great meeting” would always be a good thing. But what is the point to have a great meeting? Shouldn’t we rather have a bad meeting with good results? After all, what we desire is the collaboration, choosing the best ideas, and the swaying of opinions that a meeting can produce. And that can’t happen if everything is nice and good.
In a meeting atmosphere, participants need to be able to vocalize their thoughts, share ideas, agree and disagree... you know, participate. The very best course, thought, or idea is not the first uttered, or the last, or even the most popular. The best comes from the culling of all other candidates, and can be a painful process. If everyone simply agrees with everyone else--or just the boss--then the true potential of a meeting is wasted.
But don’t judge a meeting by the state of mind it creates. Conflict and disagreement can create the best crucible. The length of a meeting doesn’t matter, only what progress was made, (and how much).
It’s okay if a meeting creates more work, as most good things don’t come easy. And if a meeting creates more meetings, it just means the subject is more complex than originally believed. We will always have a place for meetings in business. Remember though, a meeting is merely transportation, and not the destination.
As soon as two cavemen decided to sell round-rocks together, the first business meeting was born. Since then, meetings have transformed in many ways, such as in protocol, etiquette, time, place, medium, and so on. What hasn’t changed is the need for meetings, and as long as there is business, there will be meetings.
So what’s good about meetings? What purpose do they have? Why risk all the bad meetings--that we’ve all experienced--and waste all that time? The Harvard Business Review makes this defense for meetings:
The Social Aspect - For most individuals, working with others is a necessity. Social interaction is decreasing with the rise of remote workspaces and home offices, but even an office building can be a lonely place, especially in larger corporations. Meetings, quick chats, conference calls, etc. do away with the solitary aspect of business, prevent the stagnation of ideas, and increase the communication necessary to achieving goals.
Everyone in the Loop - More and more there is a decentralization to the business structure. There’s also more specialization, delegation, and delocalization. All this adds up to many people doing many different things from a myriad of places, all towards one common goal. Without meetings, it simply wouldn’t be possible. We need to spread valuable info on progress, changing needs and directions, as well as allow the input and contributions of everyone involved.
Status Symbols - As much as we might deny it, being invited to a meeting is much like being anointed. Inclusion means you are worthy of being informed, or of contributing. There is a danger of meeting abuse inherent as a status symbol though. We should never have a meeting because it’s a Monday, or to socialize, or simply because we can. Not only is it a waste of time, but can destroy morale.
Stay tuned for part two: What’s Good About Bad Meetings
Until today, I had never heard of ICEPAC, but this acronym stands for the steps of creating a great presentation. Whether you have weeks to craft, or get handed the project last minute, this acronym--and the other tips in the article--break down a presentation into easy-made parts.
Interest - If no one cares about a subject, then why bother with a web conference? If they’re supposed to care, then it’s your job to make them care. Think about how your message will affect your participants daily lives and business, and emphasize the more interesting points.
Comprehension - There’s such a thing as too much detail, especially if your participants will get information overload. Keep data to bite sized chunks, avoid jargon, and cater to their--not your--expertise.
Emphasis - The main message is the whole point of your presentation, so emphasize it. Put key information on its own slide. Pause after saying a main point, or even precede it with, “This is important.”
Participation - Getting your participants involved creates more investment on their part. Utilize Q&A often, or ask impromptu, “soft ball” questions. Use the Socratic Method to draw people out, and praise highly when it works.
Accomplishment - For people to be more open to ideas, they have to like the ideas. And the best way of getting them to like ideas is for them to be a part of their creation. With good participation, you’re halfway there, but the web conference as a whole should be satisfying with something completed, decided on, or improved.
Confirmation - This is more than follow-up after the conference, it includes during as well. Q&A throughout is good to make sure you’re on track. And it never hurts to get participants to repeat their assignments so you know they understand.
Try ICEPAC when you create your next presentation and let us know how it worked for you.