When you’re having a conference call you have the ability to call out to participants from a live call. You can either do this from the web conference screen, or you can manually perform a call out if you’re hosting a conference that is audio only.
Using call out for conferencing is a great tool for when you are missing individuals that you need on the call, when someone is traveling, or if someone failed to sign up for the conference, but you want to make sure they can join.
Send an Invite by Email – Audio & Web Instructions
Click on ‘Invite’ and click ‘Invite by Email’
Enter the persons email address. Our system will generate an email that will send the party the audio conference instructions as well as the web conference link they will need to go to. This kind of invitation is really helpful if you’ve used some kind of pre-registration system and have a last minute user who needs to join the conference. Once they get the email you won’t need to do anything else to get them to join the conference.
Send an Audio Invite to a Group
Click on ‘Invite’ and ‘Invite by Phone – Group’
Before your conference, you can preload a group of contacts into your account. When you click to invite the group, the automated message will be delivered to multiple parties at once. The invitation will give everyone the options to join, decline, or request a five minute call back.
Send an Audio Invite to an Individual
Click on ‘Invite’ and ‘Invite Individual by Phone’
Enter a phone number and our system will call them with an automated message to join the conference by pressing one, receive another call in five minutes by pressing two, or disregard the invitation by pressing three. It’s a great option for someone who might be between meetings or someone who is using a using a speakerphone or internet phone that may be having trouble entering in their conference code.
Call Directly to an Individual on a Live Audio Conference
- Press *1 on your telephone keypad.
- Dial the number for the party you want to reach. (Note: If they are an international party, you will need to call out to them using the 011 prefix.)
- Once you hear their voice on the other end of the call, you can briefly bring them up to date and then press *2 when you’re ready to join you both back to the conference call. There’s a few seconds of delay between when you rejoin the conference and when the new participants line opens up, so whenever I outdial I like to use the intro tones so that I know exactly when that happens.
If they don’t answer when you call them, press *3 to terminate the outdial and join you back to the conference so you can try again.
Conference call out is useful to help you get the people on your conference that are imperative to the call. Don’t want to mess with it? No worries – one of our operators can perform an outdial for you. Give us a call to find out more about operator outdial conference calls.