AccuConferenceAccuConference

Dec
08
2010
Preventing Virtual Failure George Page

Teams, teamwork, and effective communication have been foundations for success in business, and it’s no different in this new digital age. Virtual teams have the same challenges as those working together in the same space, however, there are certain aspects we should emphasize more in virtual teams to ensure we reach our goals.

There are three things that need extra care in virtual teams: leadership, clear goals, and engagement.

Strong leadership is more important when a team is spread around the globe than when everyone is in the same office. Leadership tools such as setting an example, walking the halls, and mere presence are absent from a virtual team atmosphere. Instead, a leader needs to have solid interpersonal skills, communicate effectively, keep conference calls and other team events on task, and seize every chance for motivation. Other tools a leader can use is honest, detailed feedback, and team-building exercises.

Not just goals, but clear and obtainable goals are a must for a virtual team to be successful. If team members are only expected to “see what happens”, enthusiasm and motivation go out the window. We need to have obtainable goals for the team and--perhaps more importantly--individual team members. This gives them something to work for, with built in accountability to the leader and the the rest of the team, as well as a morale boost whenever a goal is checked of the list.

Engaging team members is more than just making sure if they’re working or not. It’s keeping them motivated, interested, and on task. The basics are including them in the plan, changes in the plan, and sharing feedback on their work and the team as a whole. In every team conference call, it’s a good idea to bring everyone into the conversation, even if it’s just small talk before the actual meeting. We can also do team-building games, hear stories about where each person is working from, or simply let each person make the “big announcement” regarding their own progress.

How is your virtual team doing? Tell us about its leadership, goals, and how you keep them engaged.

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