If you and your staff are new to video conferencing, you might want to take a refresher course in the importance of proper body language. During a video conference, if your mouth is saying one thing but your body is saying something else, viewers are going to be confused about your message. The non-verbal cues we give and receive during a conversation can have a powerful impact on the message we take away from a meeting. It’s important that your body language reinforces what you are saying during a video conference.
Here are a few tips for projecting good non-verbal cues and reading the body language of others:
- Eye contact holds the listener’s attention and expresses interest, sincerity and confidence.
- Lack of eye contact implies dishonesty, furtiveness, discomfort or lack of confidence.
- Smiling when you speak focuses attention on you. People respond positively to smiling faces. Smiling also decreases tension and projects friendliness, acceptance and cooperation.
- A furrowed brow or frown indicates disagreement, tension, discomfort or confusion.
- Relaxed arms and open palms suggest honesty, acceptance and a desire to negotiate.
- Crossed arms or balled fists indicate disagreement, tension, refusal or anger.
- Leaning forward signals concentration, interest, concern, acceptance and approval.
- Leaning backward signals resistance, doubt, disinterest or dismissal.