Conference Calling: The Hardware Makes All the Difference – Part 2

Given the demands of the modern business climate and our fast-paced 24/7 society, sometimes you just can’t control where you are when you have to attend a scheduled conference call. Here are important tips to let you maximize your effectiveness and cause the least disruption when you can’t be in the best of locations for that all important teleconference.

  1. If you’re on the road and must use a cell phone, find a place where your signal is strong and pull over and don’t move the car until the call is over.
  2. If you are in an airport, find a bank of land-line phones and handle your call from there. That way, if the phone you are on is having problems, you can switch to another one in the matter of a minute or less.
  3. Use the mute button on your phone or the teleconferencing mute function to mute your line when you are not talking. It is best to eliminate the sound coming from your phone voice transmitter unless you are speaking. Using the mute eliminates any distracting background sounds from the place you are calling from or that you might make inadvertently. The only time you need to be heard is when you are speaking.
  4. Do not use your phone in speakerphone mode unless there are other people in the room that need to be in on the conversation. Speakerphones pick up all kinds of extraneous noise and have bad sound quality. Also, if you are in a room with others and sitting far from the phone, be sure to speak loud enough to be heard. This is particularly true for men. Men’s voices tend to be lower in frequency than women’s voices and not carry as well when there is background noise.
  5. Also, if you are in a teleconference where a number of people are in the same phone and you are speaking over a speakerphone, make sure not to carry on any side conversations during the call. No matter how quietly you think you are talking or whispering, other people in the room and on the conference call will likely hear what you are saying.