Fifteen years ago video conferencing was in its infancy. Despite the semi static transmissions and multi-second delays in audio, it was still a great liberator that provided tremendous convenience and cost-containment for training, sales meetings, inter-office meetings, and more. Teleconferencing has since come into its own, and is so now so cost effective and easy to use that it has moved from workplace to family applications.
Long distance phone charges were a big hurdle for military families as recently as the mid 1990s when sailors were deployed at sea for 6 to 12 months. Security was a paramount concern. Batch transmissions of email messages were a ‘hot’ innovation before the Internet made secure transmissions possible.
Today most soldiers enjoy the benefits of regular communications with their families via phone and email. This lessens the separation anxiety. But it is still hard, especially for young children who don’t see their deployed mom or dad for six to 12 months at a time.
As an illustration of how far we’ve come, recently 50 soldiers from the 108th Air Refueling Wing departed McGuire Air Force Base in New Jersey on September 15, 2007 with donated video conferencing equipment. This equipment enables them to chronicle their experiences and stay in touch with their families in high touch, high tech way. That really is the beauty of video capabilities. The old adage, a picture is worth a thousand words rings true today more than ever.
We hope that other businesses around the country will donate video equipment to local military units so they can visually keep in touch and feel that human connection.