AccuConferenceAccuConference

May
22
2007
“Homeshoring” - Home is the new office Accuconference

There are numerous reasons to start building an at-home workforce.

First, consider the cost of an employee:

  1. Recruiting expenses
  2. Salary
  3. Benefits
  4. Taxes
  5. Office Space
  6. Equipment

You can see how these costs can add up. In times past, companies have traditionally out-sourced jobs to call centers overseas… this was called “offshoring.” But, after companies like DELL and other companies started receiving complaints, then they deciding to bring the call centers home. These companies discovered that it wasn’t just about saving costs, but savings customers.

Homeshoring is the next best thing to overseas call centers. It allows an employer to offer a lower wage in exchange for the privilege of working from home. This also allows very competent and employable people (such as stay-at-home moms or people with physical disabilities) to gain employment.

Rising gas prices are helping to convince employees to work from home whenever possible. In addition, many companies have discovered that you can’t always rely on the day-to-day commute, as seen with California commuters. Working from home has become a huge incentive for prospective employees and an attractive option for employers.

The biggest concern with at-home employees is accountability. How does an employer know if they are actually working? New technology has been developed to provide a similar level of accountability at home, as a person would receive at the office. For example, companies like oDesk, an at-home HR staffing agency, have developed software that takes random screen shots of what people are working on every 10 minutes. In addition, they provide a live Web cam that lets an employer physically see whether a person is sitting at their desk. An employer can also see a log that tracks keystrokes, mouse clicks, and phone calls.

And lastly, another advantage to working from home is that you get a lot more done with fewer distractions around.

To summarize:

  1. Lower Employee Cost
  2. Large Pool of Prospective Employees
  3. Work-at-home Perk – stay competitive and keep employees happy.
  4. Eliminate Commuting – be prepared in-case of commuting crisis
  5. Be more productive – no office distractions

We use Accu800 and our PBX when we need to work from home to provide a seamless experience for our customers.  

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