Probably the most hated task of all when running a business: learning to write effectively to your employees and to your clients/customers. People dread it, they postpone it, they don't do it. So how can you, a busy executive, learn to manage your writing so that it gets done?
1. Relax. Writing is not rocket science and it really won't hurt. If you can hush your inner critic (sometimes just saying the word "hush" to yourself works) and focus on the accomplishment you want to make with this piece of writing, that's the first step.
2. Spotlight who you're writing to. Is this a memo for your employees? Is this a marketing message for your clients? Is this a policy piece about employee dress codes? Make sure you narrow it down. If you're trying to write all of these at once, stop, jot notes on each topic, and then focus on one piece at a time.
3. Gather your information. What is the new employee dress code? Did you and your HR director hammer out those specifics? Make sure you have that nearby as you write. If you're offering a discount to your clients this month, brainstorm a bit—how will that discount help them be successful? If you need to write a state of the company address, highlight several successes from the past year and have them handy.
4. Write a "quick and dirty draft" without any editing or hand-wringing. Don't doubt your words or sit and wonder if you need a comma there or not. Just free-write, let it out, empty your head of everything you have a need to say. Quickly. It is messy, unkempt, and hopeless, but you have got to get it out of your head.
5. Now take a break. Walk away, do something else, let yourself eat cookies, whatever. Become the executive again, ignore the writing, and put it in a file folder, out of sight. Make a few calls, sell some services or products, whatever you do best, fill up your "feel-good" tank. And pat yourself on the back. You just wrote something. True, it's not done, it's a mess, and you have no idea if your staff really needs to know about your toothache, but for now, it's on a page and out of your head. Don't you feel better?
Next up, we'll do a revise and then step back and take stock on creating a process for the next writing project and the next and the next. You're well on your way!