AccuConference provides superior technology that virtually eliminates the problems associated with bridging large numbers of participants onto a single call. Our bridges regularly handle calls up to 1000 participants, and have the capability of handling much more when necessary. As a result, customers can rest assured that the quality of the call will not be affected by adding more callers to the conference. Each caller will hear the highest possible quality signal from the speaker, whether it is a 3 person conference, or a 300 person conference.
We highly recommend that customers utilize the *5 lecture mode for more than 10 participants on a conference. This allows the speakers and moderators to better control the people that speak into a call. Without it, a call could have any number of the problems listed above introduced, since the number of potential problems increases with the number of phones connected.
AccuConference also provides a unique feature known as “Live Queued Q&A”. This feature allows the participants on a large call to speak one-at-a-time into the conference. The moderator simply announces that the call is now open for questions and answers (Q&A) and instructs participants to press *1 to ask a question. Via the live web-based conference screen, a moderator can see who has asked a question, how many questions are remaining, and where the callers are calling from. To take a question, the moderator simply clicks on the “Take Next Question” link. The participant hears a message instructing them to “Please ask your question now.” They are then unmuted automatically, and allowed to speak into the conference. Once the question has been answered by the speakers, the “Take Next Question” link can be clicked again, muting the first question and allowing the next one to speak. This feature is very popular on large conferences, allowing individuals to participate in the call, without introducing noise or quality issues.