I recently bought a new SUV. It’s a beautiful black Ford Escape, a vehicle I have had my eye on for a long time. One of the most exciting features to me was the “Sync” system where, using my USB device, I can tell my car what to play, instead of having to manually search for songs. Like in the beginning of most relationships, there were some severe communication issues that we had to work through.
Just as I was considering breaking up with Sync, I realized that I had some things I needed to work on, before I called up a couple’s counselor. I learned some things about the way I need to talk to Sync to help her respond better to my needs.
Our biggest communication issues broke down into two categories – my consonants run together and my voice trails off at the end of words. When I would request that Sync play “play artist Tom Petty” she doesn’t hear me clearly. The two “T” sounds become one in the middle of my sentence so she isn’t entirely sure what I meant. The same thing happens where they are “soft” sounds at the end of words. For example, if I request that she plays Adele, she fires back with a bunch of options because the system heard the first part “Ade” but not the rest.
In order to have a good relationship with Sync, I had to change the way I spoke to her. I knew what I was saying, but she wasn’t translating it correctly, and it was causing a rift in our relationship.
Communicate Better with Participants
It’s hard to know when something isn’t communicated effectively to another person since the speaker knows what the intended points are. I knew what I was trying to say to Sync but it was getting lost somewhere along the way. I had to change the way I spoke to her in order to improve our relationship.
You can improve your relationship with your participants by making your entire presentation to a recording device. Then wait a few days and go back and listen to yourself. Make notes about parts of your speech that are fading away or aren’t being translated well.
Letting someone else listen to your presentation is also a great way to understand how a participant might interpret your speech. Take the recording and give it to a friend. Ask them to listen to the entire thing from start to finish and make notes along the way. They can jot down the things that don’t make sense or a misunderstanding that they might come across.
Communication is not just about what you say but how you say it. You can evaluate how to speak before you ever step in front of your audience so that you can know how you will sound and how your words will be received.