It is generally accepted that there are four different kinds of verbal communication styles. Each person will have their own way of approaching projects and while one particular communication style will stand out among the different attributes, most of us will have a combination of both. The kind of communicator affects the way they see different aspects of their job, how they react to change, and how they may interact with their co-workers. While reading over these I also realized that the type you relate most with could have some bearing on your presentations. Here’s a brief overview of the communication styles and some things you can improve once you know your type.
Relator – The relator is the team player in the office. They dislike conflict and are hesitant towards change (but not necessarily against) because it will throw off their daily routine. They are easy to work with, take direction well, and are always willing to listen to others. While they always have the best interests of their co-workers at heart their work can sometimes be affected by the need for their co-workers to be happy.
When planning a presentation as a Relator keep in mind that you have no ability to please everyone who is listening to you. There will be someone in the audience who has heard what you’re saying before or won’t “get it”. Instead, focus on the audience as a whole and encourage them to participate throughout the presentation.
Socializers – These employees are energetic motivators in the office. They enjoy brainstorming meetings and look ahead to the bigger picture. They are excited about where a company can end up but might lose some of the small details along the way.
The Socializer should take care when planning a presentation to include the small details. If you’re going through a long and complicated process of how to make a particular change with in an organization, be sure that you document everything that you did to achieve success.
Thinkers – They value logic and details. They can approach a problem and provide a lot of solutions and contingency plans. While they are not opposed to change, it will take some time for them to get used to.
Where the socializer needs to include more details, if you’re the thinker you should include a little less in your presentations. It’s your nature to include every step along the way, but maybe you need to simplify your presentations a bit and give the option to contact you if they need more information.
Directors – These are the “no-nonsense” folks in the office. They get right down to business and can sometimes be blinded by their own personal goals. While their eyes are on the “bigger picture” they may have unrealistic expectations of how to get there.
If you’re a director work on your presentation opening. Sure you desire getting down to business but take a couple of extra minutes to open with a good morning and some polite chatting with your audience. It will make them more receptive to what you have to say.
After reading these, I’m pretty sure that I’m a mixture of the Relator, the Socializer, and the Thinker – with my standout category being the Relator. I am not opposed to change and, in fact, welcome it, but I do require some time to adjust to it. I love to brainstorm with a group and I enjoy conversations that lay out different opinions and thoughts. The thing that stands out the most about me is that I am a “team player”. I am strongly opposed to conflict and, in the past, my work has been affected by the need for everyone to be happy and satisfied in their job. What combination are you and which one stands out the most?