Universal Service Fund (USF)

What is the USF and what part of government regulates it?

USF stands for "Universal Service Fund". The FCC regulates the fee and the collected funds are filtered through the USAC to provide phone service for rural areas and help to filter internet access into schools and libraries.

What is the USAC?

The Universal Service Administrative Company (USAC) is a not-for-profit corporation that administers the Universal Service Fund (USF), which is mandated by the Federal Communications Commission. The USAC assists in providing telecommunication services to low income communities, rural health care providers, schools and libraries. They also ensure that high cost services are available in urban areas. http://www.usac.org/default.aspx

Will I be charged these fees for web conferences?

No, these fees mandated by the FCC apply only to audio conferencing.

Will AccuConference competitors be charging these fees as well?

Yes. The FCC order states that all telecommunication providers, including conferencing, must comply and has given the USAC permission to make sure companies are in compliance.

Do non-profit organizations have to pay these fees as well?

Yes, this fee is mandated for all telecommunication services. Non-profit organizations are not exempt from this fee.

Do these fees apply to cell and/or VOIP phones?

Yes. The USF fee applies to all telecommunications regardless of the type of device used.

Does this apply to international conference calls?

Yes. USF fees are based on end-user revenue.

How much are the fees?

The fees vary per quarter. For a detailed listing of the current and past rates, please visit: http://www.fcc.gov/omd/contribution-factor.html.

Will these fees be credited back if I ever receive call credit?

Yes. If you ever require a conference call credit, applicable fees on what is being credited back will be included.

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